Welcome to AACI Training!



Our range of courses gives you the opportunity to build on your specialist skills and gain the knowledge needed to achieve and maintain accreditation and clinical certification.
AACI’s courses provide you with knowledge on how to work systematically to improve patient safety to ensure a sound and healthcare organisation for your patients and employees. AACI’s training program provides one of the broadest portfolio of training courses for the healthare industry.

AACI’s courses provide you with knowledge on how to work systematically to improve patient safety to ensure a sound and healthcare organisation for your patients and employees.

AACI offers global education to familiarise your accreditation and/or certification system with the standard, including how the management system can be implemented in order to provide better patient safety and continual improvement.

Additionally, organisations must comply with country specific regulatory requirements. Our trainers know your local markets, and are able to adapt and offer trainings to the specific needs of your organisation and location. We also offer private training sessions upon request.



Introduction to Quality management (EDU-01)

ISO 9001 is the most common and globally recognized quality management system, a generic standard which can be applied to any business or organisation. Training staff involved in ISO 9001 and other relevant standards will ensure more efficient implementation and audit of your management systems.

This one day course is a basic course to train healthcare professional in the principles of Quality management system described in ISO 9001 and EN 15224 standards.



Introduction to Accreditation (EDU-02)

This one day course is a basic course designed to train healthcare professionals in the principles and requirements of AACI’s approach to hospital accreditation. This course is taught in a manner compatible with the AACI standard requirements.



Internal Surveyor training (EDU-03)

This 2-day course is a healthcare specific surveyor course focused on the internal survey. This course is designed to train internal surveyors in the principles and practices of first party survey and the use of AACI standards.


Accreditation Lead Surveyor training (EDU-04)

This 4-day course is a healthcare specific surveyor course focused on the hospital accreditation and healthcare setting. This course is designed to train potential surveyors in the principles and practices of surveying and the use of AACI standards in the process approach.



Risk Registers: The hub of the internal control system (EDU-05)

What is a Risk Register?

A Risk Register is a management tool that enables an organisation to understand its comprehensive risk profile.  It is simply a repository for all risk information.  This repository becomes the hub of the internal control system, given that it should contain the objectives, risks and controls for the whole organisation.  It therefore makes sense for the organisations review of internal control to be centred round the risk register.

The risk register, and the treatment plans should be flexible enough to allow the organisation to respond to unforeseen risks serious incidents, and external events.  A dynamic, comprehensive and effectively used risk register will not only drive risk management but will also ensure that the organisation can justify the decisions it makes.

Why does my organisation require a risk register?

To be effective, an organization’s risk management plan requires the development and maintenance of an ongoing process that enables the identification, analysis, evaluation, and treatment of risks that may impact the organisation. This knowledge further enables the prioritisation of actions to reduce these risks to an acceptable level.

What results from this risk management process is a substantial amount of risk management information that needs to be managed in such a way that it can be found and applied quickly and efficiently.  If it is not managed effectively, critical information will be lost and not included within decision making processes. 

One method that organisations can use to manage their risk management information is to make use of a risk register.

Main elements of the one day course:

  • Formulating  a risk register – using proactive and reactive sources of information to identify risk
  • Amalgamating organisational and clinical risk
  • Evaluating risk – Separating those which are tolerable and those which are unacceptable, and the use of a risk matrix.
  • Integrating the risk register into management processes
  • How risk management can be devolved to different levels within the organisation.

The course will use case studies, interactive exercises and real examples to illustrate learning points.



ISO 13485 Quality Management Systems for Medical Devices Lead Auditor Training (EDU-06)


ISO EN 13485:2016 is the global Quality Management Systems Standard used by medical device manufacturers to meet certain requirements to support the safety and effectiveness of the products they sell. Notified Bodies can use this standard when assessing whether companies have a QMS, which meets European Regulation requirements. Such an assessment is required where a manufacturer seeks to apply the CE mark. This means that companies must be conversant with ISO EN 13485:2016, the significant aspects of the regulations, relevant guidance standards and the CE mark process.

This 3-day intensive training aims to provide delegates with the skills required to conduct audits, using interactive training by medical device lead auditors experienced in ISO 13485.

On training completion you will be able to:

  1. Understand the requirements of ISO 13485:2016, and the quality system requirements of Directives 93/42/EEC and 98/79/EC
  2. Know how to conduct quality system audits
  3. Understand the role of  audits in the maintenance and improvement of management systems
  4. Plan and prepare for an audit
  5. Learn to gather evidence by observation, questioning and sampling
  6. Write factual reports on the compliance of the management system against the audit standards
  7. Participate in the corrective action process

The training comprises presentations, workshops and interactive role-play exercises.


Register for training here