ISO 9001:2015

Why ISO 9001 Certification Matters in Healthcare

Nearly one million organizations worldwide are ISO 9001 certified, making it the most widely recognized and trusted quality management standard in existence. In the healthcare sector, ISO 9001 is especially valued for its ability to identify, implement, and sustain best practices across clinical and operational processes.

Unlike a product-specific standard, ISO 9001 is universally applicable—across industries and services, including healthcare. It focuses on the systems and processes that directly influence the quality of care and patient outcomes.

For hospitals and healthcare providers, ISO 9001 emphasizes:

  • Continuous improvement
  • Operational consistency
  • Patient (customer) satisfaction

Achieving ISO 9001 certification demonstrates your organization’s commitment to delivering high-quality, reliable, and patient-centered services. To be certified, you must establish and maintain an effective Quality Management System (QMS) that fully complies with the standard’s requirements.

How to become an ISO 9001:2015 certified healthcare organisation?

  1. Application for certification
  2. Initial Audit (Stage 1)
  3. Initial Audit (Stage 2)
  4. Certification Award
  5. Periodical audits
  6. Re-certification audits
  7. Suspension and withdrawal
  8. Transfer from another Certification Body
  9. Use of certification marks and logos
  10. Changes that affect the certificate

AACI d.o.o. is accredited by Slovenian Accreditation under accreditation number CS-003 for the certification of management systems, in accordance with SIST EN ISO/IEC 17021-1.

You can also verify our accreditation status HERE.

Achieving compliance with Quality Management Standards is a significant accomplishment, formally recognized by the awarding of AACI’s Medal of Certification..

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